Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. This includes:

• Account Information: When you create an account, we collect your name, email address, and other contact details.
• Usage Data: We collect information about how you interact with our services, including queries, responses, and feature usage.
• Technical Information: We collect device information, IP addresses, browser type, and operating system for security and optimization purposes.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze service usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our AI Assistant services
• Develop new features and functionality
• Personalize your experience and provide relevant content
• Communicate with you about service updates, security alerts, and support messages
• Ensure the security and integrity of our services
• Comply with legal obligations and enforce our terms

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our services, subject to strict data protection agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information in certain circumstances
• Restrict or object to our processing of your information
• Data portability for information you provided
• Withdraw consent where we rely on consent for processing

To exercise these rights, contact us at info@perplcxity.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Usage data is typically retained for 24 months to improve our services.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: November 4, 2025